Is your Fitbit Versa not turning on? Many users have complained that their Fitbit Versa cannot turn on at any cost, despite all the efforts. Before you panic and rush to the service center, we might help you with easy-to-follow guidelines. So let’s get started and try to make your fitness tracker and smartwatch functional once again. Here is a troubleshooting guide to ensure that your Fitbit Versa is on and working:
Contents
Charge your device
We live in the digital world where all our devices need charging. It may be so that your Fitbit Versa got discharged with all the activity it has been performing over the days. The first and primary solution to try in this case is charging your device. Even if your device is not fully discharged, it may flicker or malfunction in case of a low battery. Maybe it slipped your mind to charge them, or it can even be the time to replace your Fitbit Versa battery. To keep this possibility out, put your Fitbit Versa on charge for at least 30 minutes. Now, check if it is turning on, and your issue is fixed!
Got a spare charger?
While checking the battery level is pretty common and spontaneous, we rarely check the charger we are using. Sometimes, your battery may have discharged, and you have plugged in a bad charger. It can be a damaged or incompatible charger too. If you have been using it for a long time, you can consider replacing it. But if there are no signs of damage, try switching the cable or the charging brick. If your Fitbit Versa doesn’t get charged with any of the combinations, you can be confident that there is some problem with your device only.
Leave it for a while, and try restarting
Restarting the device is one of the most effective ways to make gadgets function properly. It is also a quick fix to these unusual problems. You must consider your Fitbit Versa as a mini-computer that can hang at times while processing a lot of actions and commands, or even be bugged severely. Some viruses are easy to clean, and a simple restart helps. But first, you must leave your device aside for a while. This will allow it some time to process all the commands you have already given to it. After some time, restart it by following these steps:
Step 1: Press and hold the “back and bottom button” of your device together for a few seconds.
Step 2: Release both the buttons when you can see the “Fitbit logo” on the screen. (See, your device display has already turned on!)
Step 3: Wait for the device to turn on completely. If a blank screen comes after the logo or the device doesn’t turn on, then switch it off and turn on again. If nothing works, we have more solutions for turning on your Fitbit Versa.
Take care of the charging port
Dirt and dust can be a major problem for all the open ports of your devices, gathering up over time and creating a disturbance all of a sudden. This can also make the device inaccessible by causing continuous switching on and off. Therefore, it is better to keep cleaning your charging port from time to time. If you are facing the issue of the device not starting, you can clean the charging port right away. Use a cotton swab or earbuds or compressed air to clear out that particular area. This way, your port will be free from all hindrances, and your device can be charged easily.
Fitbit Versa not starting even now? Here’s the last tool to use, hoping this one works!
Factory reset your Fitbit Versa
Lastly, this is a step that you should take only when there is no other way left, and your Fitbit Versa still won’t turn on. By factory resetting your watch, you can erase all the data saved on the gadget, but it mostly gets the device started and functional too. So, if you have your data synced with the Fitbit account, then it is completely safe. Here is how you can factory reset your Fitbit Versa:
Step 1: Press and hold all the three buttons of your Fitbit Versa simultaneously for about 12 seconds. This will bring up the 2-button hardware reboot after about 8 seconds.
Step 2: Next, the Fitbit logo will come and disappear, then only release the bottom right buttons. But do not release the left and top right buttons until your device vibrates. Vibration shows that the factory reset process has started.
Step 3: Let the process end, and it can take several seconds. The Fitbit logo will come, and the gadget will boot and go to Fitbit.com/setup.
Step 4: If you have failed to release the bottom right button when required, then the Fitbit logo will reappear, and the device will boot, but without the factory reset.
Is the issue still pertinent? Then there can be some other problem or bug, troubling the functionalities of the device from within. You can only do a little as the end-user. Therefore, the last step to take is,
Contact customer service
If the factory reset also could not solve the issue, then there might not be any hardware issue at all. You cannot fix the software issues at your end if the device is not turned on in the first place. Therefore, you should contact Fitbit customer service so that they can assist you further. Perhaps the battery needs a replacement, or there can be an error in the board, or there may not be any visible damage but an internal one. Whatever it be, only a professional can figure it out and help you. Consider contacting customer service here!
In conclusion
Fitbit is a trendy fitness watch brand, and it has a vast user base. But like every other gadget, it has some technical glitches at times that can simply affect some devices. But the above-mentioned tips and tricks work best in most cases. If not, the robust customer service facility can surely take care of your issue. So, whenever you face any difficulty with your smartwatch, stay calm and try to take every possible action that you can. We hope the above solutions work for you and fix the problem.
I hope you enjoyed reading the post and this helps you fix the issue. Please keep supporting and stay tuned with us on TechieMates.com blog.
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